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Candidate and payment assistance

Contact support

Report a payment, access, test, result or privacy issue using the form below, or email support@maritimetests.com.

Never send a full card number, UPI PIN, OTP, banking password or administrator code.
Secure support request

Tell us what needs attention

Complete the fields below. For payment help, add the Razorpay payment or order reference so the purchase can be found quickly.

Payment or access

Payment deducted but no credit?

Do not pay again. Add the Razorpay payment or order reference, date and amount.

Technical problem

Test, audio or PDF issue?

Add your device, browser, question or screen, time of the issue and what happened.

Privacy or records

Correction or deletion request?

Identify the candidate or result without sending unnecessary identity documents.

After submissionA support reference appears immediately.Initial review is normally within 2 business days.Access changes require record verification.